We Approximate, Saves 27,000 Minutes Per Year Of Hotel Staff Through Our Digital Solution Application

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THE CHALLANGE

The hotel staff faced operational inefficiencies in managing guest orders, complaints, and daily tasks. Manual processes required front desk employees and housekeepers to maintain a log book, causing delays and errors in service delivery and complicating hotel management.

OUR EXPERT SOLUTION

We proposed a application that eliminated the need for manual logbooks and instead provided an online platform for hotel staff to manage their daily tasks. This easy-to-operate platform aids hotel staff in quick communication, order and complaint tracking. Its In-room devices streamline the order placing and complaint process.

Key Features

  • Create Request
  • Smart Task Creation
  • Universal Access
  • Quick Communications
  • Escalation Matrix
  • Use Anywhere

THE OUTCOME

It has been figured implementation of the ‘Vesta’, saves hotel staff 27,000 minutes per year.

1. Revolutionized Hotel Operations:

  • Enabled faster task execution.
  • Enhanced management efficacy

2. Guest Convenience:

  • In-room devices for placing orders and raising complaints.
  • Seamless integration with staff’s system.

3. Streamlined Processes:

  • 10-minute reminders for tasks.
  • Department-wise complaint tracking.

4. Improved Outcomes:

  • Enhanced service delivery.
  • Increased guest satisfaction.