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Product

RTS Enterprise

One platform, three pillars — citizen portal, AI verification and blockchain-sealed certificates.

40L+citizens served on a live deployment
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RTS Enterprise — Stark Digital
The problem

Manual governance is breaking down: citizens wait weeks and visit offices repeatedly, officers verify every document by hand, fraud goes undetected, RTS Act SLAs go unmet, and legacy portals, tax databases and citizen registries don't talk to each other.

What it does

Capabilities.

01

Citizen self-service portal

Multilingual (English + Hindi) portal to register with OTP, browse the service catalog, apply via dynamic forms with 30+ field types, upload documents, pay and track real-time status with an SLA timeline.

02

Configurable workflow engine

Multi-stage approval workflow with conditional branching, parallel stages, per-stage SLA timers, round-robin auto-assignment, payment gates and a full audit trail.

03

Embedded AI DocVerify

OCR + SLM verification reads form data, extracts document info and shows an accuracy percentage instantly — cutting review from 15 minutes to 2.

04

Blockchain certificate sealing

SHA-256 tamper-proof certificates anchored on Polygon or NIC Vishvasya, QR-verified and legally admissible under BSA 2023.

05

Integrated payments & CFC

Six payment gateways with an intelligent slab/formula/lookup fee engine, plus a Citizen Facilitation Center module for walk-ins with cash scroll management and receipt printing.

06

Document generation & eSign

Handlebars-templated certificates rendered to PDF with QR verification, and Aadhaar-based CDAC eSign for legally binding digital signatures under the IT Act 2000.

How it works

The process.

01Citizen appliesDynamic forms in Hindi + English; documents uploaded; pay online or at the counter.
02AI verifiesOCR + SLM cross-check documents at 95% accuracy and flag mismatches.
03Officer approves2-minute review with full context, SLA tracked per stage.
04Blockchain sealsSHA-256 hash anchored on-chain — immutable.
05QR verifiedAnyone, anytime, gets an instant result on any phone.
Proof

By the numbers.

40L+

citizens served on the live PMC deployment

16+

municipal services fully digitized

6+

government departments onboarded

262+

production database migrations

Where it applies

Use cases

Water ConnectionsFire NOCHealth LicensesBuilding PermitsCFC walk-in processing
Why us

What sets it apart

  • Production-proven at Pune Municipal Corporation — not a prototype
  • Plugin architecture, zero hardcoding — deploy for any state
  • AI + Blockchain built for government workflows
  • Hindi + English with Indic transliteration
Security & compliance

Built for trust.

AES-256-GCM field-level encryption
Hierarchical RBAC (10+ roles)
JWT + OTP + 2FA
WCAG AA accessibility
DPDP Act ready (GDPR / Section 508 configurable)
Complete immutable audit logging
Integrations
Aaple SarkarDigiLockerCDAC e-SignRazorpay / BillDesk
Deployment
NIC / MeitY cloudOn-prem
Recognition

Powering award-winning platforms for PMC

Request a demo

Let's scope your next platform.

No obligation. A senior engineer reviews your requirement and maps it to a concrete, costed delivery plan.

Book a Consultationsales@starkdigital.net